
Contact Us Directly
If you need personal assistance, or you just want to provide feedback, you can reach our support team via email.
Contact UsWe're amazingly responsive! We strive to reply in under 24 hours.
When using Airfoil and Airfoil Satellite on machines with one or more firewalls, you may need to adjust the firewall's settings. Most computers running Windows have at least two firewalls running; the built-in Windows firewall and a 3rd party firewall from a company like Symantec or McAfee.
In order for Airfoil and Airfoil Satellite to function properly, both firewalls will need to be configured to allow the applications access to other computers on your local network. To configure the built-in Windows firewall, please see the following instructions:
Other Windows firewall software
If you're also using Airfoil for Mac or Airfoil Satellite for Mac, you may wish to see this Knowledge Base article as well.
To configure a third party firewall, please see the firewall's documentation. Look for information on how to add a program to the exceptions list. Airfoil and Airfoil Satellite will both need to be added to that list.
If your firewall works with port numbers rather than program exceptions (check your firewall documentation to confirm this), you'll need to open TCP ports 5000 through 5005 and UDP ports 6000 through 6005.
← Airfoil Support