Airfoil doesn't see my remote speaker

AirPlay Devices

If your AirPlay device doesn't appear in the Airfoil window, the first thing to check is if iTunes running on the same machine can still transmit to that device. If not, there is likely a network configuration issue. You'll need to contact Apple support to get the device working with iTunes. Once iTunes can see the device, Airfoil will as well.

If iTunes can transmit successfully to the device, but Airfoil still doesn't see it, please contact us directly and we'll see what's happening.

Bluetooth Devices

If your Bluetooth device doesn't appear as available in the Airfoil window, the first thing to check is if your Mac can see it in the Sound System Preferences “Output” tab. If not, there is likely a connection issue. You'll need to get the device talking to your Mac first. Once the device is visible in System Preferences, Airfoil will see it as well.

If the device appears in your Sound System Preferences, but Airfoil still doesn't see it, please contact us directly and we'll see what's happening.

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